Shipping and Delivery Information

At Swift Surgical, we are committed to delivering our premium medical supplies efficiently and reliably to healthcare professionals across the UK. Our shipping and delivery policies are designed to ensure that you receive your orders promptly and in perfect condition.

Shipping Options

Standard Delivery: Our standard shipping service ensures delivery within 3-5 working days for orders placed within the UK. Please note that standard delivery times may vary for remote or hard-to-reach areas.

Express Delivery: For urgent needs, we offer an express delivery option that guarantees next day delivery. Express delivery is available for most UK locations.

International Shipping: Currently, Swift Surgical does not provide international shipping.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery location. All shipping charges will be clearly indicated at checkout before you confirm your order.

Free Standard Delivery: We are pleased to offer free standard delivery on orders over £100 to our customers within the UK.

Order Processing

Orders are processed and dispatched from our warehouse within 1-2 business days of order placement. Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order is dispatched, you will receive an email with a tracking number. You can use this number to track the status of your delivery on the carrier's website.

Delivery Instructions

If you have specific delivery instructions, please include them at the time of placing your order. We will do our best to accommodate your requests, but please note that delivery instructions are subject to the carrier's policies.

Missed Deliveries

If you are not available to receive your order at the time of delivery, the carrier will leave a notice with instructions on how to rearrange delivery or collect your order from a local depot.

Damaged or Missing Items

In the unlikely event that your order arrives damaged or if any items are missing, please contact us immediately. We will arrange for a replacement or refund as per our Return and Refund Policy.

At Swift Surgical, we strive to provide a seamless and satisfactory shopping experience from the moment you place your order to the moment it arrives at your door. If you have any questions or concerns about our shipping and delivery policies, please do not hesitate to contact our customer service team.